Self-service resources such as knowledge bases, forums, or customer feedback free your customer representatives from FAQs and enable them to focus on more difficult customer inquiries. These complicated processes only harm your customer engagement. Stop creating Google Sheets to share documents with clients. The online self-service portal can be a dedicated space for your customers to seek relevant knowledge base articles. These dedicated support portals also enable portal users to access past ticket history, the knowledge base, a community forum, and also provide the option to submit feedback. Customer portal software solutions allow portal users to access the information they need without waiting for support assistance. There’s no need to wait around for email notifications to know your issue was resolved. Going forward I shall not pay to attend any event on eventbrite.Customer service has evolved a lot over the last couple of years. Update: Eventbrite has issued a refund after I called my credit card company to alert them as to the above situation.
My recommendation is to avoid having any business interactions with Mr. With this this apparent fraudulent behaviour demonstrated on account of Mr Lakshman Singh, I can only assume that he has already eaten a few dozen bowels of Pad Thai over the last few months since receiving my payment back in January. In essence: Mr Singh took my monies for this event and did not deliver his presentation/service. The emails auto deleted after the event and so I had no record of communication re: this event/situation. Singh (Zoom Meeting Invitation) and no response had occurred. The zoom meeting started and then the "host" booted me from the meeting after I said "Good Morning" and then muting my microphone. Lakshman Singh: I paid money back in mid January $32.64 USD take part in his Startups Mentorship Program, for today (March 11th 2023 0900 MST via Zoom). Fraud Alert!! Lakshman Singh - Startups Mentorship Program
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